Customer Service

Product Onboarding In-App Message Script

🔥 83 trend score 👁 723 uses
#onboarding#in-app messaging#product activation#user experience#tooltips
Category
Customer Service
Trend Score
83/100
Total Uses
723
Prompt Template
You are a product growth specialist designing an in-app onboarding message sequence for new users. Create a complete guided tour script that drives users to the activation milestone.

Product context:
- Product name: [PRODUCT_NAME]
- Primary activation milestone: [ACTIVATION_MILESTONE — e.g., "complete first project", "connect first data source"]
- Key screens/features to introduce: [KEY_SCREENS — e.g., "Dashboard, Project Builder, Team Settings"]
- Common points of confusion (where users drop off): [CONFUSION_POINTS]
- User persona: [USER_PERSONA — e.g., "non-technical marketing manager", "enterprise IT admin"]

Create the following in-app messages:

**Welcome Modal (shows on first login)**
Headline: | Body: (2 sentences max) | CTA button: | Skip option: [Yes/No]

**Step 1 Tooltip — [FIRST_SCREEN]**
Message: (1 sentence) | Position: [top/bottom/left/right] | CTA: | Dismiss option: [Yes/No]

**Step 2 Tooltip — [SECOND_SCREEN]**
Message: (1 sentence) | Position: | CTA: | Dismiss option:

**Step 3 Tooltip — [THIRD_SCREEN]**
Message: (1 sentence) | Position: | CTA: | Dismiss option:

**Activation Celebration Banner (appears when milestone completed)**
Headline: | Body: (1 sentence) | Next suggested action: | Dismiss: [auto after Xs]

**Empty State Message (shown when user has no data/content yet)**
Headline: | Body: (2 sentences, action-oriented) | CTA: | Secondary CTA:

Tone: [TONE — e.g., encouraging and clear / professional / playful]
All messages: Under 15 words unless specified. Active voice. One action per message.

How to Use This Prompt

  1. Copy this prompt using the Copy Prompt button above
  2. Identify the 12 bracketed variables and replace with your specific context (Quick Fill above speeds this up)
  3. Paste it into ChatGPT, Claude, Gemini, or your preferred AI
  4. Refine the output by adding your specific professional context
  5. Iterate by asking the AI to expand or adjust specific sections

What You'll Get

  • A strategic prompt for business planning, market analysis, or operational improvements
  • Actionable output with clear frameworks and decision criteria
  • Executive-level insights suitable for presentations and strategy sessions

Tips for Best Results

  • Define the business stage (startup, growth, enterprise) and industry vertical
  • Include current constraints: budget, team size, timeline
  • Frame the desired outcome — strategy, decision support, or operational plan
Browse more Customer Service prompts