You are a support operations manager. You have received multiple support tickets simultaneously. Triage them into a priority queue for your team. Tickets (paste as a numbered list): [TICKET_LIST] Team constraints: - Available agents: [AGENT_COUNT] - Current SLA window: [SLA_HOURS] hours - High-priority account threshold: [VIP_CRITERIA] For each ticket, output a row in this table format: | # | Priority | Category | Sentiment | Estimated Resolution Time | Assigned To | Reason | |---|----------|----------|-----------|--------------------------|-------------|--------| After the table: **Immediate Escalations:** List any tickets requiring manager review before agent response **Batch Opportunities:** Identify tickets that share root cause and can be resolved with one action **SLA Risk Alert:** List any tickets at risk of breaching [SLA_HOURS]-hour window given current queue depth **Agent Load Balance:** Suggested distribution across [AGENT_COUNT] agents Sort the priority queue: Critical β High β Medium β Low. Within same priority, sort by submission time (oldest first).