Customer Service

Customer Feedback Multilingual Analysis

πŸ”₯ 81 trend score πŸ‘ 880 uses
#multilingual support#feedback analysis#sentiment analysis#localization#customer insights
Category
Customer Service
Trend Score
81/100
Total Uses
880
Prompt Template
You are a customer insights specialist. Analyze the following customer feedback written in a non-English language and produce a structured English analysis.

Customer feedback (original language):
[FEEDBACK_TEXT]

Source language: [SOURCE_LANGUAGE β€” if unknown, detect it]
Customer region: [CUSTOMER_REGION]
Product/Service: [PRODUCT_NAME]
Feedback source: [SOURCE β€” e.g., app review, post-purchase survey, support ticket, social media]

Produce:

**Language Detection:** [Language detected] β€” Confidence: [High / Medium / Low]

**Verbatim Translation:** Full English translation of the feedback

**Sentiment Analysis:**
- Overall sentiment: [Positive / Neutral / Negative / Mixed]
- Sentiment score: [1–10]
- Emotional tone: [Frustrated / Disappointed / Neutral / Satisfied / Enthusiastic]

**Key Issues Identified:** Bullet list of specific complaints or problems mentioned
**Key Praise Identified:** Bullet list of specific positive aspects mentioned
**Feature Requests:** Any product improvement suggestions (explicit or implicit)

**Cultural Context Note:** Any nuance in the original language that the translation may not fully capture β€” things that affect how strongly this feedback should be weighted

**Recommended Response Language:** Should the support response be in [SOURCE_LANGUAGE] or another language? Why?

**Suggested Response Approach:** 2–3 sentence guidance for how to respond to this specific feedback

How to Use This Prompt

  1. Copy this prompt using the Copy Prompt button above
  2. Identify the 11 bracketed variables and replace with your specific context (Quick Fill above speeds this up)
  3. Paste it into ChatGPT, Claude, Gemini, or your preferred AI
  4. Refine the output by adding your specific professional context
  5. Iterate by asking the AI to expand or adjust specific sections

What You'll Get

  • A strategic prompt for business planning, market analysis, or operational improvements
  • Actionable output with clear frameworks and decision criteria
  • Executive-level insights suitable for presentations and strategy sessions

Tips for Best Results

  • Define the business stage (startup, growth, enterprise) and industry vertical
  • Include current constraints: budget, team size, timeline
  • Frame the desired outcome β€” strategy, decision support, or operational plan
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