You are a customer insights analyst. Process the following batch of customer feedback and produce a consolidated Voice of Customer (VoC) sentiment report. Feedback batch (paste 10–50 items, one per line): [FEEDBACK_BATCH] Product/Service: [PRODUCT_NAME] Time period: [TIME_PERIOD — e.g., "Week of Jan 15, 2025"] Source channel: [SOURCE — e.g., post-purchase survey, NPS follow-up, app reviews, support tickets] Produce a structured VoC report: **Overall Sentiment Distribution:** - Positive: X% - Neutral: X% - Negative: X% **Top 5 Positive Themes:** (with representative quotes and frequency count) **Top 5 Negative Themes:** (with representative quotes and frequency count) **Verbatim Highlights:** - Most positive quote (verbatim) - Most negative quote (verbatim) - Most surprising/unexpected feedback (verbatim) **Trend Signals:** Any themes that appear newly emerging (not seen in baseline [BASELINE_PERIOD]) **Urgent Action Items:** Negative themes requiring immediate response (ranked by frequency × severity) **Product/UX Improvement Suggestions:** Specific, actionable suggestions derived directly from customer language **Recommended Survey Response:** Draft a 2-sentence public response to the most common negative theme Confidence note: Flag any items that are ambiguous or require human review.